Your Spa - Wellness area
Taking time just for oneself, paying more attention to health and wellness, recharging, temporarily forgetting the intensity of everyday life, regaining the balance of body and mind, reducing the signs of aging on the skin... These aspirations are not a trend, but rather a deep international trend generating opportunities. However, the competition is significant... High-end hotels must offer an original, authentic, and attractive wellness offering. Clients are becoming more demanding, increasingly aware of market offerings, as the search for global wellness is gradually integrating into daily life.
Independent spas face competition from hotel spas, but without a captive clientele and often with an economic model that can be difficult to balance depending on the project's location.
Beyond a solid concept, the profitability of such a project relies on a rational approach and an understanding of the success factors inherent in this sector. We intervene in the pre-project phase, implementation, preparation for launch, and post-launch assistance to secure each of these stages. Concept and program, space structuring, customer experience, procedures and team training, business plan, brands and products, marketing, and communication—these aspects to which we contribute our expertise must be integrated and balanced.
Associated Services
- Definition of a strategy
- Market and opportunity study
- Definition of the concept (story, design, customer experience, etc.) and choice of brands
- Feasibility study
- Definition of space program
- Business plan
- Structuring and organization of the project
- Tailored support to secure quality, comfort, ergonomics, space optimization, and respect for the concept
- Creation of the treatment menu
- Creation of treatment protocols
- Definition of standards and procedures
- Product selection
- Choice of spa management software
- Project follow-up
- Recruitment support
- Team training
- Spa organization Business activity management tools
- Spa software configuration
- Scheduling creation
- Setting up procedures and standards
- Support to the spa manager
- Actual opening
- Tailored support based on needs
- Refresher training
- Evolution of the treatment menu
- Creation of new treatments
- Quality audits
- Economic review and performance improvement
They trust us
