Existing spa enhancement
A spa should be alive. It should evolve across seasons and adjust continuously to customer’s needs, without loosing its own identity. Customers flow is not linear and the spa management needs to adapt offers and internal organization to absorb fix costs.
Business sustainability requires a fair understanding of spa performances before a roadmap definition. That's the reason with we work in two steps for your spa enhancement :
- Track record and organization analysis to summarize the spa profile and identify keys matters
- Action plan related to spa offer, positioning, organization, management, depending on spa issues.
Our external expertise enables an objective performances analysis prior to enhancement leverages proposal.
Our operating background in spa management and international best practices reviews enable an immediate added value for your activities.